Services offered at Government of Canada offices outside Canada

https://travel.gc.ca/assistance/emergency-assistance

Canada's consular services:

 

We can:

  • Provide lists of doctors, hospitals, lawyers and service providers
  • Provide a list of translators
  • Provide information on local laws and regulations
  • Contact the friends or family of someone who needs help
  • Accept regular passport applications and issue urgent travel documents
  • Help replace lost, stolen, damaged or expired passports
  • Accept applications for certificates of Canadian citizenship
  • Help Canadians vote in elections from outside Canada
  • Provide victims of robbery or violence with advice and information on local police and medical services
  • Provide advice if a child is abducted outside Canada or a person is missing
  • Ask Canadian police to notify next of kin if someone dies outside Canada
  • Help find a funeral home experienced in international funeral arrangements
  • Help to repatriate the remains of a loved one to Canada
  • Provide notarial services at some locations


We cannot:

  • Represent anyone in legal matters, post bail, pay fines or legal fees
  • Investigate a crime or death
  • Pay hotel, medical, travel or other expenses
  • Get anyone out of prison, seek preferential treatment or interfere in an investigation
  • Take custody of an abducted child
  • Help with immigration-related problems
  • Answer questions about immigration to Canada or Canadian visas
  • Take fingerprints or obtain a criminal record checkhttps://travel.gc.ca/assistance/emergency-assistance
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